 STAFF CV's
David J Paton
Date of Birth 23rd January 1961
Education Exhall Grange School,
Coventry 1972 - 1977
Solihull College of Technology, Birmingham 1977-1979
Open University 1994-2000
Qualifications BSc(hons) Psychology
GCE 'A' level - Computing, Statistics, Accountancy.
City & Guilds in Computer Programming & Information processing (credit).
GCE 'O' level in 5 subjects
Recent Training Siebel eBusiness Requirements Mapping - March 2001
HTML and web site development - May 2002
ECommerce Web development - May 2002
XML hand on Introduction - July 2002
Summary
Senior Project Manager / BA with
over 20 years experience in IT working across a range of industry sectors
including eCommerce, telecommunications, retail and banking. Extensive management
and analysis experience working at all levels within client organisations.
Has undertaken assignments at
all stages of the project lifecycle including
· Business case development
· Requirements gathering and specification
· Process re-engineering and user acceptance testing
· Implementation Management
· Management of analysis and development teams
· Management of 3rd party suppliers including the preparation of ITT,
vendor/product selection, contract development and management of supply.
Proficient in the use of structured
methods and tools for business analysis and project management, including`
Prince 2, Ms Project, SSADM, UML, Visio, Rationale Rose.
Technologically aware with a sound
knowledge and understanding of current Internet technologies including XML
and client and server side architectures.
Recent applications experience
include
· eCommerce web sites and integrated back end processes e.g. SAP financials.
· CRM call centre and field sales operations
· Telecommunications order management, provisioning and billing
Personal ethos is to secure future
work by identifying and delivering value added benefit and exceeding client
expectations in all assignments.
Assignments and Experience (last
3 years)
June 2002 to present Applied Analytical
Technologies Ltd, IDACT- Business
Project Manager / Lead analyst
Case toolkit development, MsAcess, Dreamweaver, XML
Working as part of a small development
team constructing a toolkit and supporting method for building and managing
investment business cases. Hand-on responsibility for developing and documenting
the product and managing the development of a prototype using an access database,
html front end developed with Dreamweaver and back end XML interfaces.
June 2001 to May 2002 Motability Finance Limited, Vehicle Remarketing
Project Manager (implementation)
Broadvision E-commerce web site, SAP ERP, Business Objects v5, MsProject,
Visio, UML, Test Director, Office suite.
Managed the implementation of
a major business change project into the Finance department of MFL. The project
- Vehicle Remarketing - introduced a sales organisation and e-commerce B2B
sales channel to the company. Major activities included implementation planning,
process re-engineering, user acceptance testing and implementation of major
new system functionality to support:
- Dealer sales process
- DD collections and aged debt recovery
- Customer tracing and asset recovery processes
- KPI reporting capabilities
Extensive use was made of MsProject for planning purposes and Visio using
UML standards for process design and use case documentation. My day to day
responsibilities included establishing and managing an implementation team
made up of key users, facilitating process modelling and user acceptance test
planning workshops, working with other department to resolve cross functional
process and policy issues, documentation and/or review of IT requirements
and general liaison with the IT department and providing regular reporting
and issue escalation to the IT and Finance directors.
April 2000 to June 2001 Stepstone.com,
Project Manager (Siebel implementation), Siebel 2000 Call Centre integrated
with Oracle Financials, HR and CTI(Aspect switches), Oracle v8, Unix/NT, Office
suite, Ms Project Business Objects v5
A major internet based job advertising
and career planning service operating in 14 countries across Europe and Scandinavia.
Managed a small team of business analysts to implement a customised multi
organisation Siebel CRM application. Core activities included defining a standardised
implementation process, including integration with the local website, language
configuration, customisation of organisation structure and assignment rules,
data migration from legacy systems, business process assimilation, training
and country acceptance testing. Worked closely with each country Managing
Director to:
· Establish the local business implementation team
· Educate them in the implementation process
· Work with them to understand and agree actions to address local process
and organisational issues
· Define requirements and liase with the technical configuration team.
· Define an implementation plan
· Support the implementation process.
August 1998 to April 2000 COLT
Telecom, Project Manager
Order Management and Provisioning Systems, , EIS reporting / Service Delivery
System (SDS) Template software, Oracle DB, Remedy, Gentia reporting tool
Initially responsible for managing
the development of an EIS Billing application to provide revenue reporting
from both end user and interconnect billing applications. This application
was customised and rolled out across a number COLT's European offices including
UK, Germany, and France.
Secondly responsible for managing
the rollout of a major legacy system enhancement to the Remedy based legacy
Order Handling System.
Final assignment at COLT was to
support the Service Delivery System (SDS) programme manager providing planning
and implementation support across all COLT's European businesses (nine countries).
SDS provided functionality to support all aspects of circuit provisioning
from new building survey and installation to switch activation and testing.
This involved analysing configuration, and data migration requirements and
assessing process and organisational impact. The role involved managing a
small team to conduct technical installation, plan and facilitate user acceptance
testing and provide data migration and implementation support.
Summary of contract roles:
2002 - present Applied Analytical
Technologies Ltd Product Developer (IDACT)
2000 - 2002 Motability Finance Limited Implementation Manager (VRM)
2000 - 2001 Stepstone.com European Rollout Mgr (Siebel)
1998 - 2000 COLT Telecommunications Implementation Manage (Customer Reporting)
1997 - 1998 Cable & Wireless Comms Business System Manager
1997 - 1997 Energis Telecommunications Senior Business Analyst
1995 - 1997 Mercury Communications Project Mgr (front office billing Integration
1994 - 1995 Woolworths Consultant (Supply Chain)
1993 - 1994 Mercury Communications Senior Business Analyst
1991 - 1993 Woolworths Project Leader (Importing)
1989 - 1991 Reuters Computer Auditor (Forex D2000)
1989 - 1989 BACS Business Analyst
1988 - 1989 Guinness Systems Analyst
1986 - 1988 Lloyds Bank Project Mgr (Debit Card)
1985 - 1986 Fireman's Fund (USA) Systems Architect
1984 - 1985 Lloyds Bank Sys Analyst (cashpoint)
1982 - 1984 BP Oil Analyst/Programmer
Summary of employment:
1982 - 1982 Aramco (UK) Analyst/Programmer
1979 - 1982 BL Systems Programmer
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