Ambrose is a senior telecommunications consultant who specialises in the field of Telecomms Cost Management.  He has achieved large reductions in almost every sphere of telecomms expenditure.   He  ensures the customer retains full control of their telecomm costs and service whilst continuing to share his  expertise.   Experience has been gained in every prime element of telecomms, and in both public and private corporate sectors.   His particular strength lies in his ability to focus quickly, rationalise and implement the necessary cost control procedures. He has developed a methodology for the base-lining and management control of telecommunications.  This not only delivers  value for money (VFM) and gives the customer clear visibility  but provides the platform to enable company wide strategic and tactical planning.

Current and recent past clients have included the DSS and Inland Revenue at corporate and site level, and the NHS at Trust and Community level as well many commercial organisations.   As Supplier Manager and Tariff Watch consultant, he has developed and implemented cost and procurement telecommunication procedures which are taken up by all the Business Units within the DSS

Key Project Experience

• Collated all telecommunications inventory and associated costs, baselined and rationalised for the DSS (over 1,700 locations).
• Inventory and usage based databases to support supplier and vendor management
• Savings  directly attributable to AG are in excess of £38 million over 6 years. These savings do not include windfall reductions. New savings continue at a minimum of a £1.5 million pa.
• Developed and implemented a Tariff Watch for the management and optimisation of voice call charges and rental. 
• Reviewed large NHS Community Trust, achieved 18% savings (over £140,000), planned and implemented an integrated corporate network.
• Undertook selection, training and controls for low-cost introduction of mobile phones into the NHS Trust for safety and service considerations.
• Achieved 16% cost savings,  £140,000 pa and improved controls for a large pottery manufacturing company.
• Project managed implementation of a nation-wide integrated, high security voice and data network which interconnected 14 switches (£3 million network). This was for a defence manufacturer.
•  Planned and managed implementation of a network strategy for a leading wholesale organisation also achieved £50,000 pa savings.
• Reviewed voice network, identified 15% savings, implemented changes for large shipping company.
•  Reviewed network, negotiated with vendors and found 22% savings plus 3 years overcharging by BT for shipping and distribution company.

Career Summary

Date

Description

1992 – to date

1987 – 1991
1985 – 1987

1984 – 1985

1977 – 1984

Telecomms Consultant

Computer Sciences Company
Co-Operative Wholesale Society Network Manager
Royal Ordinance plc Communications Manager (voice and data)
Leyland Vehicles Ltd Facilities Planning Manager

Technical and Business Skills

• Mobile phones and Pagers
• Inbound Services (0800, 0845, 0645),
• BT and CWC PSTN Call charges
• Centrex; Racal and BT FeatureNet
• Private circuits, networks and switched lines
• ACD, PABX maintenance
• BT Business Choices
• Government Telephone Network (GTN and GTS)
• GDN (Racal provided Government Data Network) X25, ATM, Frame Relay

Project Highlights

1992 – 2001
GAWA Telecommunications Consultant

Formed company and worked as a senior consultant specialising in cost and service reviews on voice and data telecommunications for public and private organisations. Undertook strategic network reviews, procurement selection and vendor management. for NHS, Arjo Wiggins, Wedgewood, Royal Life.

Currently telecommunications Supplier Manager  consultant for the DSS/DWP

1987 – 1991
Computer Sciences Company

Responsible for CSC voice/data communications initiatives. Carried out a network strategic study for Mersey Regional Health Authority. Installed a local area network for Liverpool FHSA. Carried out a review of St. Helens Community Trust voice network. Assisted the Department of Employment in their review of the Government Data Network. Supported strategic review of Nabisco Limited telecommunications and also carried out a review of the West Midlands Regional Health Authority for the integration of  voice and data communications.

1985 – 1978
Co-Operative Wholesale Society Network Services Manager

Responsible for strategy, development, operations planning and operations of the the CWS national network of over 5,000 shops. The network incorporated voice and data wide area networks, digital links and switches. Concerned with security, resilience and back-up including disaster planning.

1984 – 1985
Royal Ordnance plc Communications Manager (voice and data)

Responsible for network design, planning procurement, implementation and operation of the corporate network. Designed, procured and installed a £3 million voice network. This included establishing a very close relationship with British Telecom and Mercury, and negotiating with vendors at local and national level.

1977 – 1984
Leyland Vehicles Ltd Facilities Planning Manager

Specialised in the areas of facility planning and telecommunications. Responsible for the selection, acquisition and site preparation of all hardware, including mini-computers, terminals and controllers, environmental services, local area and national networks.