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PUBLISHED REPORTS

This is a list of documents, procedures, reports and training courses available from G.A.W. Associates Ltd.
They are available to any organisation as a set of tools to negate the need to 'reinvent the wheel'.
They could save your company considerable time and money.
BUT they will probably need to be tailored to meet your specific needs.
For this we supply short term consultancy.
An outright purchase price, (including transfer of copyright) is available by contacting us at: info@gaw-associates.com

FOLDER No. 1
FM MARKET PLANNING & DUE DILIGENCE ANALYSIS

SECTION 1 MARKET PLANNING
1.1 THE FM MARKET
1.2 WHY YOUR Co. SHOULD BE INVOLVED IN FM
1.3 FM SERVICES OFFERED BY COMPETITORS
1.4 YOUR Co. DIFFERENTIATORS IN FM
1.5 SALES METHODOLOGY

SECTION 2 FM BID PROCESS
2.1 STAGES & RESPONSIBILITIES IN QUALIFICATION PROCESS

SECTION 3 SUPPORT DOCUMENTATION
3.1 FM BID SUMMARY FORM
3.2 FM BID QUALIFICATION FORM 1 (FM BQF 1)
3.3 FM BID QUALIFICATION FORM 2 (FM BQF 2)
3.4 FM QUALIFICATION REPORT
3.5 CONTRACTS - HEADLINE DATA
3.6 SUPPLIER CONTRACTS - HEADLINE DATA
3.7 SERVICE LEVEL AGREEMENTS - HEADLINE DATA
3.8 TECHNICAL ASSESSMENT (SOFTWARE, NTWK & HELP DESK)
3.9 SUPPLIERS, STAFFING & OPERATIONS

SECTION 4 PERSONNEL
4.1 HEADLINE DATA
4.2 DETAILED DATA
4.3 PRE-SALES PRESENTATION
4.4 INTEGRATION MODEL
4.5 COMMUNICATIONS STRATEGY

SECTION 5 TECHNICAL ASSESSMENT
5.1 OUR TECHNICAL STRENGHTS IN FM
5.2 RISKS TO BE MANAGED

FOLDER No. 2
SALESCOURSE AND WORKSHOP

1.0 Introduction
2.0 Personal Experiences
3.0 Others Perception Of Your Knowledge
4.0 Territory Management
4.1 The Numbers Game
4.2 Activity Planning
4.3 Objectives of Time Management self training
5.0 Setting Sales Objectives
6.0 Principles of Selling
7.0 Feature Advantage and Benefits
8.0 First Impressions
9.0 Skills Summary
10.0 Skills Detail
10.1 Opening The Sale
10.2 Questioning Techniques
10.3 Handling Objections
10.4 Supporting
10.5 Listening Techniques
10.6 Closing
10.7 Effective Demonstrations
10.8 Writing Letters & Proposals
11.0 Structure of a Sale
11.1 Call Structure
11.2 Sales Process Summary
11.3 Qualification Factors
12.0 Management Profiles
13.0 Exercises
13.1 Developing a Prospect Profile (exercise)
13.2 Sales Strategy Development (exercise)
13.3 Basis of Decision (exercise)
13.4 Product Benefit Analysis (exercise)
13.5 Financial Benefits Analysis
14. Summary

FOLDER No. 3
MARKETING PLANNING WORKSHOP

Every business needs a business plan. Part of any business plan will be a marketing strategy. If for no other reason than to organise your thoughts on how you are going to sell your product or service you should document your marketing strategy.

AGENDA

Where are we now?
What resources are already committed?
What is the cost risk to date?
Personnel structure/profile
SWOT
Where do we want to get to?
What methods/routes MUST we use?
What methods/routes would we LIKE to use?
What methods/routes must we NOT use?
What is time frame/window of opportunity?
Why? - controlling factors
Can we influence/change any of these?

FOLDER No. 4
BID MANAGEMENT TRAINING COURSE

OBJECTIVES OF COURSE
To increase your capability to manage the bid process professionally - hence produce winning bids which meet your corporate objectives

ADDRESSES - Systems Integration Solutions Bespoke projects
APPROACH We discuss principles You apply as you see fit
THE BID PROCESS
GOVERNMENT & DEFENCE BIDS
DEFINITION OF TERMS
NEW STREAMLINED PROCESSES
TAP
BID PROCESS IN DEPTH
THE SELLING MODEL
PROJECT LIFE CYCLE MODEL
DELIVERABLES FROM THE PROCESS
THE BID PROCESS
ORGANISING TO WIN
BID TEAM STRUCTURE
THE PROPOSAL PLAN THAT AVOIDS PANIC
RESOURCING THE STUDY PHASE

FOLDER No. 5
BUSINESS QUALIFICATION/APPROVAL PROCEDURE AND CHECKLISTS

This documentation provides a full set of tools to enable:

  • risk analysis
  • P&L development
  • resource identification and budgeting
  • component/deliverable breakdown

FOLDER No. 6
MAJOR ACCOUNT DEVELOPMENT PLANNING PROCEDURE AND CHECKLISTS

This document provides a full procedure for the implementation of a series of planning sessions, (one involving the customer,) to ensure that opportunities are recognised, qualified and managed professionally.

FOLDER No. 7
CONSULTANCY ASSIGNMENT CHECKLISTS AND PROCEDURES

This document provides a useful series of checklists and methods to ensure that each assignment is specified correctly and is managed professionally.

FOLDER No. 8
VARIOUS CONTRACT FORMS AND PROCEDURES INCLUDING

8.1 Legal General
8.2 Client contract
8.3 Consortium contract
8.4 Teaming Agreement
8.5 Heads of Agreement
8.6 Non disclosure types
8.7 Bidding
8.8 Bid qualification procedure and checklists
8.9 Deficiency statements
8.10 Proposal checklists
8.11 Frame agreements
8.12 Assessing your chances
8.13 Basis of decision
8.14 Buying cycle planning
8.15 Buyer profiles
8.16 Team role definitions

FOLDER No. 9
BEST PRACTICE GUIDES FOR IT/TELECOMMS PROCUREMENT

9.1 Capturing and specifying requirements
9.2 Managing small projects
9.3 Managing complex projects
9.4 Building supplier relationships
9.4 The make or buy decision

FOLDER No. 10
WORKFLOW

A description of facilities and suppliers.

FOLDER No.11
MIDDLEWARE

A Request for Information from suppliers.

FOLDER No.12
X.400 & X.500

A Request for Information/ITT from suppliers.