Barclays Bank doesn't know what Customer Service means

Being a good boy I was clearing my desk of all the rubbish that I don't enjoy doing. 

Amongst the pile was a request from Barclays to fill out an information form for the company plus one form for each Director. 

The information requested included:-

• Names of account(s) holders;
• Sort Code;
• Account Number(s);
• Date of Birth;
• Mother's maiden name etc. etc.;
• Signatures.

It required that these forms were returned together with copies of our passports VIA 2nd CLASS POST.

In short, all the information the ungodly would need to clone our identities and strip our accounts bare.  Would you trust the post these days?  Who can you trust to display even a modicum of professional competence?  Who have they got at Head Office thinking through these procedures?  What about Risk Analysis?

I decided to hand deliver the lot to my local Branch so, if anything goes wrong and they loose the information (highly likely on past performance) then they will be TOTALLY responsible.

If you have been similarly approached I would STRONGLY recommend that you take a similar stance.